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Book Description Condition: New. Book is in NEW condition. 0.6. Seller Inventory # 1578516994-2-1
Book Description Softcover. Condition: new. This collection of cutting-edge articles will help organizations understand how to build customer loyalty through unique relationship-building strategies such as partnerships, branding, and superlative customer service. Contents include: Co-opting Customer Competence by C.K. Prahalad and Venkatram Ramaswamy; Get Inside the Lives of Your Customers by Patricia B. Seybold; The Old Pillars of New Retailing by Leonard L. Berry; Want to Perfect Your Company's Service?: Use Behavioral Science by Richard B. Chase and Sriram Dasu; Don't Homogenize, Synchronize by Mohanbir Sawhney; Firing Up the Front Line by Jon R. Katzenbach and Jason A. Santamaria; Preventing the Premature Death of Relationship Marketing by Susan Fournier, Susan Dobscha, and David Glen Mick; and See Your Brands Through Your Customers' Eyes by Chris Lederer and Sam Hill. Seller Inventory # DADAX1578516994
Book Description Paperback. Condition: New. Seller Inventory # Abebooks439994
Book Description Condition: New. New. In shrink wrap. Looks like an interesting title! 0.6. Seller Inventory # Q-1578516994