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Total Quality in Higher Education - Hardcover

 
9780963403070: Total Quality in Higher Education
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Provides a framework for implementing total quality principles in the college or university environment. Includes the history and principles of quality management and an assessment of factors in the higher education environment that are leading to serious questions concerning effectiveness and efficiency. Presents a unique chapter on ISO 9000 in training and education.

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  • PublisherSt. Lucie Press
  • Publication date1994
  • ISBN 10 0963403079
  • ISBN 13 9780963403070
  • BindingHardcover
  • Number of pages330

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9788182741454: Total Quality in Higher Education

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Ralph G. Lewis; Douglas H. Smith
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