Banking is becoming more automated because of the need to handle an increased volume of transactions. The information technologies have broadened the competition and consumers are also becoming more technologically sophisticated. This book addreses the major issues in electronic delivery of consumer financial services including credit cards, automated clearing house services, automated teller machines, point of sale direct debit, telephone-based services, home banking and the financial services aspects of electronic benefits transfers. Over the next decade, as consumers become more technologically oriented all financial institutions will be forced to compete in this arena. "The Electronic Future of Banking" offers hands-on guidance and strategic research in developing these new services for optimal profitability.
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- PublisherFinancial Sourcebooks
- Publication date1990
- ISBN 10 0942061144
- ISBN 13 9780942061147
- BindingHardcover
- Number of pages261