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Book Description Paperback. Condition: New. Paperback. Publisher overstock, may contain remainder mark on edge. Seller Inventory # 9780143137597B
Book Description Condition: New. Seller Inventory # 46033427-n
Book Description Soft Cover. Condition: new. Seller Inventory # 9780143137597
Book Description Softcover. Condition: new. From the Harvard Negotiation Project-which brought you the megabestseller GETTING TO YES-this practical guide will help you handle your most difficult conversations with confidence and skillWhether dealing with an underperforming employee or a challenging colleague, disagreeing with your spouse about money or child-rearing, negotiating with a client, or simply saying "No," "I'm sorry," or "I love you," we attempt or avoid difficult conversations every day. No matter how competent we are, we all have conversations that cause anxiety and frustration.This book can help. Based on almost thirty years of research, Difficult Conversations walks you through a step-by-step approach for how to have your toughest conversations with less stress and more success. You'll learn how to: Decipher the underlying structure and challenge of every difficult conversation Raise tough issues without triggering defensiveness Manage strong emotions-yours and theirs Keep your balance no matter how the other person responds Get to the heart of the matter in ways that promote learning and build relationshipsFilled with examples from everyday life, this third edition is thoroughly updated and addresses issues such as race, culture, gender, power, social media, and communicating via technology as we talk to one another across the world-and across worldviews. With constructive communication an ever more critical need in personal, professional, and public life, Difficult Conversations is a classic you will turn to again and again for powerful, practical advice. Seller Inventory # DADAX014313759X
Book Description Condition: New. Brand New! Not Overstocks or Low Quality Book Club Editions! Direct From the Publisher! We're not a giant, faceless warehouse organization! We're a small town bookstore that loves books and loves it's customers! Buy from Lakeside Books!. Seller Inventory # OTF-S-9780143137597
Book Description Paperback or Softback. Condition: New. Difficult Conversations: How to Discuss What Matters Most 0.6. Book. Seller Inventory # BBS-9780143137597
Book Description Condition: New. Brand New. Seller Inventory # 9780143137597
Book Description Paperback. Condition: new. Paperback. From the Harvard Negotiation Projectwhich brought you the megabestseller GETTING TO YESthis practical guide will help you handle your most difficult conversations with confidence and skillWhether dealing with an underperforming employee or a challenging colleague, disagreeing with your spouse about money or child-rearing, negotiating with a client, or simply saying "No," "I'm sorry," or "I love you," we attempt or avoid difficult conversations every day. No matter how competent we are, we all have conversations that cause anxiety and frustration. This book can help. Based on almost thirty years of research, Difficult Conversations walks you through a step-by-step approach for how to have your toughest conversations with less stress and more success. You'll learn how to: Decipher the underlying structure and challenge of every difficult conversation Raise tough issues without triggering defensiveness Manage strong emotionsyours and theirs Keep your balance no matter how the other person responds Get to the heart of the matter in ways that promote learning and build relationshipsFilled with examples from everyday life, this third edition is thoroughly updated and addresses issues such as race, culture, gender, power, social media, and communicating via technology as we talk to one another across the worldand across worldviews. With constructive communication an ever more critical need in personal, professional, and public life, Difficult Conversations is a classic you will turn to again and again for powerful, practical advice. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. Seller Inventory # 9780143137597
Book Description Condition: New. . Seller Inventory # 52GZZZ01UPT0_ns
Book Description Condition: New. Buy with confidence! Book is in new, never-used condition. Seller Inventory # bk014313759Xxvz189zvxnew